Cross-channel marketing automation

Personalized customer experiences that exceed expectations

Popular integrations

Go beyond the expected with Dotdigital

The all-in-one platform for growth-minded marketers

  • Make the most of your data

    Intelligently enrich your data and you’ll never leave a poor impression

    Bring together data from your marketing and tech stack to create a single, trusted source from which you can build your marketing strategy. Our advanced machine learning algorithms proactively enrich your data with insights ready to fuel your creative campaigns.

  • No more guesswork

    Get actionable insights into customer behavior and intent

    Our AI-powered platform organizes and visualizes your data into at-a-glance insights you can use to build high-converting campaigns. Our intuitive dashboards help you focus on the quick wins and the big picture at the same time.

  • Hyper-personalized campaigns

    Campaigns that capture customers and experiences that keep them

    Build complex customer journeys in a snap and deliver the right message to the right person at the right time, every time. Dotdigital’s cross-channel reach helps you connect on every channel for a completely seamless customer experience.

Cross-channel marketing

Deliver unparalleled marketing across all channels

  • Personalized marketing at scale

    Our easy-to-use email editor makes designing eye-catching marketing simple. Product recommendations and dynamic content help turn your customer data into 1:1 tailored customer experiences.

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  • Timely messages that inspire immediate action

    Deliver SMS messages that will delight your customers. Create personalized and contextual SMS marketing campaigns alongside automated email marketing efforts for a well-rounded strategy, all delivered to over 220 countries around the world.

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  • Turn visitors into meaningful connections

    Create personalized website experiences that convert. Automatically display website content tailored in real-time based on a visitor’s unique behavior, preferences, location, or weather.

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  • Onsite experiences that can't be missed

    Design online customer experiences that boost conversions and drive acquisitions. Create optimized landing pages and forms that will help you grow your marketing lists and collect zero-party data.

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  • Connect, convert, and grow your audiences

    Boost the impact of your retargeting ads by delivering the right content at the right time. Seamlessly sync data two-ways between your social and Google ad audiences to create perfectly connected customer experiences.

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  • Drive sales and create more opportunities

    Solve customer problems in real-time with live chat widgets you can add directly to your website. Reduce friction and remove barriers to purchase by equipping chat agents with complete customer profiles for a smooth CX.

  • Tailored messages in the palm of their hand

    Build stronger customer relationships by delivering personalized push notifications. Integrating push into your cross-channel strategy will drive conversions and an immediate uptake in app engagement.

Hitting the Mark is back: how do you compare to the competition?

Customers love us

Industry recognized and customer approved

“I have been working with Dotdigital for almost 2 years now and only have positive things to say about the platform and the relationship I have with with our account manager."

The platform itself is very user-friendly, allowing for an easy email build process, scheduling, and reporting. I work very closely with our account managers to develop and execute new trigger campaigns and have used the implementation team to build out two very successful automations, abandon cart and replenishment. The support at Dotdigital is excellent!

Jessica Fox
CRM Manager at Neals Yard Remedies

Build a CX that delivers real results